Reducing candidate dropout rates at a leading banking institution
Confronted with a significant number of candidate no-shows, this prominent banking institution established a specialized post-offer follow-up team to enhance the candidate experience, resulting in a 7% decrease in decline rates for their technology positions.
The Challenge
The client encountered a major issue with a high rate of candidate dropouts, largely due to the competitive talent landscape.
To tackle this problem, they created a dedicated post-offer follow-up team responsible for ensuring ongoing engagement with candidates from the time an offer is made until their start date, throughout their notice period.
The solution
We worked in partnership with the client to set up a post-offer follow-up team, a subset of the Recruitment Admin team, tasked with achieving the following
About Projects
Confronted with a significant number of candidate no-shows, this prominent banking institution established a specialized post-offer follow-up team to enhance the candidate experience, resulting in a 7% decrease in decline rates for their technology positions.
The client enhances candidate engagement and focus by hosting five connect events or meet-and-greet group sessions each month. This results in a total of 60 events and sessions each year, demonstrating their dedication to providing thorough support and fostering strong relationships with candidates.